We're here to help
Donzoh is a small, early-stage team — every message goes to a real person, not a queue. Tell us what's going on and we'll help however we can.
Email us and we'll get back to you personally. We don't have a formal response-time commitment yet — Donzoh is early — but every message is read and answered.
If the button above doesn't open your email app, our address is anthony@donzoh.com.
What can we help with?
Account & login
Trouble signing in, confirming your email, or resetting your password.
Billing / Guidance+
Questions about Guidance+ or something that looks wrong with a subscription. You can also manage an existing subscription directly from Guidance+ in the product.
Account deletion / privacy
Deleting your Donzoh account is self-service — go to Account and use Delete Account there. For anything broader (Early Access records, or removing personal information Donzoh holds about you), contact us here — that's a separate request.
What to include — and what not to send
The more detail you give us (what you were doing, what you expected, what happened instead) the faster we can help.
Please never send us:
- Your password or any authentication code
- API keys or access tokens
- A full payment card number
We'll never ask you for any of these. If a message claiming to be from Donzoh does, it isn't really us.